Sims began to berate me in a very bad tone of voice and I told him that I tried ever which a way to activate it. I tapped it softly, than I tapped it harder, I ran the pen across it 2 or 3 times, I tried it with my finger, and in desperation I hit the enter button. This I already knew that he had to have my debit card to do a transaction. When he about had the players card printed he snapped at me that, 'He had to have my debit card' in a very condescending way. while I was getting the card I asked if he knew what the charge would be on getting $300 on my debit card. A person named Willie Sims took my request. When I arrived I went to get a card at the card/cashier station.